Privacy Policy

Last updated: July 13, 2026

1. Introduction

At Alpha Omega Charitable Society, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the steps we take to keep it safe.

2. Information We Collect

When you donate through our website, we may collect the following information:

• Name
• Email address
• Phone number
• Donation amount
• Payment details, which are processed securely by Razorpay

We do not store your card details on our servers. All payment information is handled securely by Razorpay through its encrypted payment gateway.

3. How We Use Donor Information

We use donor information to process donations, send receipts, respond to your queries, maintain donation records, and communicate with you about our work where you have agreed to receive updates.

We will never sell, rent, or share your donor information with third parties for marketing purposes. Your information is used only as necessary to support our charitable activities and legal obligations.

4. Payment Security

We accept online donations through Razorpay. Your payment card details are never stored by Alpha Omega Charitable Society. All payment processing is handled securely by Razorpay using industry-standard security measures.

If you choose to make a donation, the transaction is completed through Razorpay’s secure payment environment, and your financial information remains protected by their systems.

5. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site, improve usability, and measure the effectiveness of our campaigns. These tools may collect anonymous information such as browser type, device information, and pages visited.

You may disable cookies through your browser settings if you prefer, although some features of the website may not function properly as a result.

6. Third-Party Services

We may use third-party services such as Razorpay for payment processing and, where applicable, Google Analytics for website usage insights. These services operate under their own privacy terms and may process certain information on our behalf.

We encourage you to review the privacy policies of these service providers where relevant.

7. Data Protection and Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or loss. However, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain donor information only for as long as necessary to fulfill the purposes described in this policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

9. Your Rights

You may have the right to request access to, correction of, or deletion of your personal information, subject to applicable law. If you wish to exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at rajenboro@aocs.co.in.